PRIVACY POLICY AND LEGAL TERMS
GKS GROUP LLC Last updated: September 12, 2025
1. Acceptance of Terms
By accessing and using the website www.gksagency.com, as well as our social networks or any of our services (free or paid), you confirm that you have read, understood and accept:
- These Legal Terms
- Our Privacy Policy
- Conditions related to the limitation of liability on results
If you do not agree with any of these terms, you must refrain from using our services.
2. Limitation of Liability
The services offered by GKS Group LLC —including consulting, automation, CRM, social media management, creation of digital ecosystems, and white-label services— are designed to optimize business and marketing processes.
However:
- Specific results are not guaranteed, as these depend on multiple external factors, including the execution, decisions, and commitment of the client
- The use of our services is done at your own risk
By hiring or using our services, you agree to release GKS Group LLC from any liability for economic, technical results, or those derived from the implementation or use thereof.
Usage Requirements
- Minimum age: 18 years
- Full legal capacity to contract services
3. Personal Data Protection
We comply with applicable regulations such as the General Data Protection Regulation (GDPR) and relevant laws of the United States and other applicable jurisdictions.
Data we collect
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name and email | Registration, communication, billing | Contract execution |
| Phone / WhatsApp | Support and follow-up | Consent |
| Purchase or session history | Service improvement and personalization | Legitimate interest |
| Company or web domain (if applicable) | Diagnosis and implementation | Contract execution |
User Rights
You can exercise the following rights:
- Access: Request a copy of your data
- Rectification: Correct inaccurate information
- Deletion: Request deletion (subject to legal obligations)
- Portability: Receive your data in digital format
- Opposition: Cancel promotional communications at any time
To exercise these rights: 📧 hello@gksagency.com Subject: Data Protection
4. Security and International Transfers
We work with technology providers that meet recognized security standards:
- Zoom / Google Meet → sessions and consulting
- Stripe → payment processing
- Google Workspace → storage and communication
- CRM and automation platforms → service execution
Data may be stored on servers located in the United States or other jurisdictions with adequate levels of protection. We implement security measures such as SSL encryption and access controls to protect information.
Use of Cookies
We use:
- Technical cookies necessary for the operation of the site
- Analytical cookies to improve user experience
Non-essential cookies are managed only with your consent.
5. Commercial Conditions
A. Payments and Billing
- Payment methods: Cards (Visa, Mastercard) via Stripe
- Currency: USD (US dollars)
- Billing: automatic, sent by email
B. Cancellations and Refunds
Consulting and sessions:
- Cancellation with more than 24 hours → rescheduling at no cost
- Cancellation with less than 24 hours → non-refundable
Digital and technical services:
- Immediate access after payment
- No refunds are offered once the service has started or been delivered
C. Technical Implementations
- All implementations are customized according to the agreement with the client
- Compatibility with third-party systems not previously evaluated is not guaranteed
- Technical work performed is non-refundable
6. Contact and Support
- 📧 Email: hello@gksagency.com
- 📞 Phone (USA): +1 519-819-1114
- 📱 WhatsApp (messages only): +1 519-819-1114
- 📍 Address: Wyoming, United States
- 🕒 Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
- ⏳ Response time: up to 72 business hours
7. Modifications
GKS Group LLC reserves the right to update or modify these terms at any time. Changes may be communicated through:
- Publication on the website
- Email notification (when applicable)
Continued use of our services after any modification implies acceptance of the new terms.